{"id":606,"date":"2022-06-06T03:13:57","date_gmt":"2022-06-06T03:13:57","guid":{"rendered":"https:\/\/saas-heaven.com\/?p=606"},"modified":"2022-06-06T12:18:41","modified_gmt":"2022-06-06T12:18:41","slug":"5-templates-for-follow-up-emails-after-product-demo","status":"publish","type":"post","link":"https:\/\/saas-heaven.com\/2022\/06\/06\/5-templates-for-follow-up-emails-after-product-demo\/","title":{"rendered":"5 Templates for Follow-Up Emails After Product Demo"},"content":{"rendered":"<p>So you finished your product demo. The prospect is interested in your SaaS solution, but you didn\u2019t close the deal right away. The next step is sending a follow-up email to reinforce the value of your solution and guide your prospect to the next steps they should take.<\/p>\n<p>Whether your demo went perfectly or flopped, you need to follow up afterward. You can\u2019t skip follow-up because only <a href=\"https:\/\/marketingwizdom.com\/why-8-of-sales-people-get-80-of-the-orders\/\">2% of sales<\/a>\u00a0are completed in the first meeting, and 80% of sales are closed after five messages. So a few more steps will have to happen if you are going to close your deal.<\/p>\n<h2>How to Write a Follow-Up Email After a Demo<\/h2>\n<p>Successful sales often take time, patience, and persistence. It\u2019s helpful to think of a follow- email as building a relationship with a client while moving them through the buyer&#8217;s journey. Instead of always trying to close, build trust and remember a deal should be mutually beneficial to you and your prospect.<\/p>\n<h3>When Should You Send a Follow-up Email?<\/h3>\n<p>Studies show that the best open rate for email is actually at\u00a0<a href=\"https:\/\/www.theladders.com\/career-advice\/this-is-the-prime-time-of-day-to-send-a-follow-up-email\">6 pm<\/a>. The next best times are 1 PM and 10 AM. The best days for your follow-up to land in someone&#8217;s inbox are Tuesday, Thursday or Wednesday.<\/p>\n<p>If your wondering how to be polite with a follow-up email or are worried about being annoying, focus on adding value. Check your notes from the demo, and be empathetic to your customer\u2019s expressed needs and pain points. A well-thought-out follow-up will show that you understand what the client is looking for.<\/p>\n<h3>4 Ways to Grab Attention With a Follow-Up Email Subject Line<\/h3>\n<p>Your leads might be getting hundreds of emails a day, and you need to grab their attention fast. Research suggests you maybe have\u00a0<a href=\"https:\/\/openviewpartners.com\/blog\/youve-got-8-seconds-get-attention-content\/\">only seconds<\/a>\u00a0to grab someone&#8217;s attention with your chosen email subject line.<\/p>\n<p>There is no secret formula to make sure everyone opens all your emails. Your strategy will depend on your client, where you are in the sale, and what sector you are working in. However, we do have a few tips:<\/p>\n<ul>\n<li><strong>Keep it Short and Casual<\/strong>\u00a0&#8211; A\u00a0<a href=\"https:\/\/blog.marketo.com\/2018\/02\/email-subject-line-length-works-best.html\">study<\/a>\u00a0suggests that 41 characters or about seven words is an optimal length, and a survey showed that 85% of people\u00a0<a href=\"http:\/\/www.radicati.com\/wp\/wp-content\/uploads\/2014\/01\/Email-Statistics-Report-2014-2018-Executive-Summary.pdf\">preferred lowercase<\/a>\u00a0letters with no caps.<\/li>\n<li><strong>Include a Call to Action<\/strong>\u00a0&#8211; Keep this simple, like a meeting time or valuable information to check out.<\/li>\n<li><strong>Make it Persona<\/strong>l &#8211; You know the client\u2019s name, organization, pain points, and goals. Stand out by including one or more of these details.<\/li>\n<li><strong>Build Curiosity<\/strong>\u00a0&#8211; Humans are naturally curious. Just make sure you can deliver a resolution to any interest you create.<\/li>\n<\/ul>\n<h3>5 Essential Elements to Include In a Follow-Up Email<\/h3>\n<p>Your follow-up email should be as few words as possible. Study shows that the length should be between\u00a0<a href=\"https:\/\/blog.boomerangapp.com\/2016\/02\/7-tips-for-getting-more-responses-to-your-emails-with-data\/\">50 and 125 words<\/a>. So, get to the point fast with as few words as possible. Avoid jargon and keep in mind that 50% of Americans read\u00a0<a href=\"https:\/\/www.washingtonpost.com\/news\/answer-sheet\/wp\/2016\/11\/01\/hiding-in-plain-sight-the-adult-literacy-crisis\/\">below an 8th-grade<\/a>\u00a0level.<\/p>\n<ul>\n<li><strong>Thank you &#8211;<\/strong>\u00a0People are busy, acknowledge their time is valuable.<\/li>\n<li><strong>Conversational tone<\/strong>\u00a0&#8211; After demoing your product, you ideally have established some rapport, use their first name, and relate to them personally if it feels appropriate.<\/li>\n<li><strong>Mention goals &#8211;<\/strong>\u00a0Recap a mission the person or company has. Show you are attentive to the prospect&#8217;s needs and tie them to your product.<\/li>\n<li><strong>Add real value<\/strong>\u00a0&#8211; Avoid making another pitch, and don\u2019t waste words trying to be clever. Answer questions, and don\u2019t shy away from addressing your prospect\u2019s concerns.<\/li>\n<li><strong>A single call to action<\/strong>\u00a0&#8211; Don\u2019t just check in. Focus on a specific next step, like engaging the prospect with helpful content or getting them on the phone.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>5 Follow-Up Email Templates To Send Prospects After a Product Demo<\/h2>\n<p>Here are five sample templates for following up with your leads. Although you can copy and paste, we encourage you to customize them and experiment by yourself to see what works best for your company.<\/p>\n<p>&nbsp;<\/p>\n<h3>1. Quick and Easy Follow-Up Email<\/h3>\n<p>This is a basic template that covers the essential elements. Show appreciation for your lead\u2019s time, recap their needs, and show how your product helps. Follow-up emails and meetings are also a good moment to address specific concerns a prospect may have.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"message-box relative dark\" style=\"padding-top:15px;padding-bottom:15px;\"><div class=\"message-box-bg-image bg-fill fill\" style=\"background-image:url(#hex or http:\/\/imageurl);\"><\/div><div class=\"message-box-bg-overlay bg-fill fill\" ><\/div><div class=\"container relative\"><div class=\"inner last-reset\">\n<p><em><strong>Subject line:<\/strong> \u201cHey (client), thanks for attending (product) demo\u201d<\/em><\/p>\n<p><em>Hello (Client name),<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>It was great meeting you; we appreciate you showing up for (product demo)!<\/em><\/p>\n<p><em>We are excited to see that (product) will help (client\u2019s organization). Particularly that,<\/em><\/p>\n<p><em>(problem and solution)<\/em><\/p>\n<p><em>(problem and solution)<\/em><\/p>\n<p><em>I\u2019ve also included (video\/tutorial) on how to use (feature they needed). We can set up testing for (product) on (date and time) so you start getting a feel for (product).<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Have a good one!<\/em><\/p>\n<p><em>(Your name)<\/em><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3>2. Addressing Client&#8217;s Concerns Post Demo<\/h3>\n<p>Did your client have doubts? No worries! Take a quick check through your notes from the demo to make sure you understand your prospect\u2019s precise needs.<\/p>\n<p>Be sure to recap what is working at the start. Then provide a genuine fix and keep momentum. Then, schedule a follow-up meeting to explain exactly how you can offer a solution.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"message-box relative dark\" style=\"padding-top:15px;padding-bottom:15px;\"><div class=\"message-box-bg-image bg-fill fill\" style=\"background-image:url(#hex or http:\/\/imageurl);\"><\/div><div class=\"message-box-bg-overlay bg-fill fill\" ><\/div><div class=\"container relative\"><div class=\"inner last-reset\">\n<p>&nbsp;<\/p>\n<p><em><strong>Subject Line:<\/strong> \u201cAn easy solution for (client\u2019s problem)\u201d<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Hi (Client\u2019s first name),<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>It was great to spend some time together yesterday and understand that (solution) will provide (benefit for the client).<\/em><\/p>\n<p><em>I have a couple of other ideas regarding (clients concern). What I\u2019m thinking is (problem and solution).<\/em><\/p>\n<p><em>On (date and time), we can go over this and set up a trial, so you can get a feel for how (product) works.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Cheers,<\/em><\/p>\n<p><em>(Your name)<\/em><\/p>\n<\/div><\/div><\/div>\n<p>&nbsp;<\/p>\n<h3>3. \u201cIt Worked for Other Client&#8217;s\u201d Follow-Up Email Template<\/h3>\n<p>Real-world results can tip the scales for a client on the fence. Use bullets to keep the recap digestible, and don\u2019t overwhelm your lead with too much information. Stick to measurable results that you can back up with solid numbers from another client\u2019s or even a competitor&#8217;s testimonial.<\/p>\n<div class=\"message-box relative dark\" style=\"padding-top:15px;padding-bottom:15px;\"><div class=\"message-box-bg-image bg-fill fill\" style=\"background-image:url(#hex or http:\/\/imageurl);\"><\/div><div class=\"message-box-bg-overlay bg-fill fill\" ><\/div><div class=\"container relative\"><div class=\"inner last-reset\">\n<p><em><strong>Subject Line:<\/strong> \u201c(client) check out (another client) results with (product)\u201d<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Hello (Client\u2019s first name),<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>A real pleasure speaking with you today about (client\u2019s goal). I\u2019m glad we could agree that your organization can benefit from (product) features we chatted about:<\/em><\/p>\n<p><em>(problem and solution)<\/em><\/p>\n<p><em>(problem and solution)<\/em><\/p>\n<p><em>I can relate to the challenges you shared about (problem). Several of our other clients have found that (product features) solved this. Here\u2019s how it works:<\/em><\/p>\n<p><em>(additional video\/tutorial)<\/em><\/p>\n<p>I&#8217;m drafting the proposal so we can go over it on (meeting date), and we will have a trial ready for you then.<\/p>\n<p><em>Talk soon,<\/em><\/p>\n<p><em>(Your name)<\/em><\/p>\n<\/div><\/div><\/div>\n<p>&nbsp;<\/p>\n<h3>4. Providing Additional Info Follow-Up Email Template<\/h3>\n<p>Providing some additional resources for a prospect to understand key features is the only nudge needed. Make sure the content you provide is relevant to a client\u2019s biggest pain points.<\/p>\n<p>Sending along something that can be shared can create cohesion between decision-makers and influencers in an organization.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"message-box relative dark\" style=\"padding-top:15px;padding-bottom:15px;\"><div class=\"message-box-bg-image bg-fill fill\" style=\"background-image:url(#hex or http:\/\/imageurl);\"><\/div><div class=\"message-box-bg-overlay bg-fill fill\" ><\/div><div class=\"container relative\"><div class=\"inner last-reset\">\n<p><em><strong>Subject Line:<\/strong> \u201c(Client) this is going to help\u201d<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Hi there (Client name),<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Glad our teams could connect about (company\u2019s goal). Your team has some great ideas of how to implement (product feature).\u00a0<\/em><\/p>\n<p><em>Here are those resources I mentioned that clarified:<\/em><\/p>\n<p><em>(Whitepaper, tool, article, video)<\/em><\/p>\n<p><em>I invite you to share this with your team, and we can go over the details on (date and time).<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Thanks,<\/em><\/p>\n<p><em>(Your name)<\/em><\/p>\n<\/div><\/div><\/div>\n<p>&nbsp;<\/p>\n<h3>5. Fresh Insight Email Follow-Up Template<\/h3>\n<p>While it can be tempting to focus only on the positives and please the prospect with your attention to their needs. Drawing attention to concerns the client hasn\u2019t considered creates additional leverage.<\/p>\n<p>In your demo, you might be aware of a future roadblock or problem you have observed for other clients in the past. Educate your lead with a case study and then show them the solution your product provides.<\/p>\n<div class=\"message-box relative dark\" style=\"padding-top:15px;padding-bottom:15px;\"><div class=\"message-box-bg-image bg-fill fill\" style=\"background-image:url(#hex or http:\/\/imageurl);\"><\/div><div class=\"message-box-bg-overlay bg-fill fill\" ><\/div><div class=\"container relative\"><div class=\"inner last-reset\">\n<p><em><strong>Subject Line:<\/strong> \u201c(client) did you think about this (problem)?\u201d<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Hey there (Client),<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>I hope you&#8217;re doing well. In our last meeting, we discovered that (product) will facilitate (solution) for (client\u2019s company).<\/em><\/p>\n<p><em>But when I went over your case later, I realized I needed to share this case study showing how (another client) used (product). Has your team considered:\u00a0<\/em><\/p>\n<p><em>(case study and solution)<\/em><\/p>\n<p><em>Would you like to pick up this conversation again on (date and time) to discuss (solution)?<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Cheers,<\/em><\/p>\n<p><em>(Your name)<\/em><\/p>\n<\/div><\/div><\/div>\n<p>&nbsp;<\/p>\n<h2>Summary: Follow-Up Email Essentials After a Product Demo<\/h2>\n<p>As we have discussed, following up is an essential tool to carry your product demo forward. But many marketers will tell you it\u2019s an art and takes practice.<\/p>\n<p>Check your email open rates and experiment until you find what works for your leads and brand. Whatever methods you settle on, remember you are guiding the customer on a journey, and every communication needs to progress towards the goal.<\/p>\n<p>Creating follow-up emails after a SaaS product demo is vital. But remember, follow-up emails are only one segment of your overall sales funnel. Other elements like the quality of the\u00a0<a href=\"https:\/\/saas-heaven.com\/saas-marketing\/sales-demo\/\">product demo<\/a>\u00a0itself, and how your sales reps choose to demonstrate the value of your SaaS solution should be optimized as well in order to close more deals.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>So you finished your product demo. The prospect is interested in your SaaS solution, but you didn\u2019t close the deal right away. The next step is sending a follow-up email to reinforce the value of your solution and guide your prospect to the next steps they should take. Whether your demo went perfectly or flopped, [&#8230;]\n","protected":false},"author":2,"featured_media":559,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v16.9 (Yoast SEO v22.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Follow-Up Email Templates - With Examples! \ud83d\udfe9 SaaS Heaven<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saas-heaven.com\/2022\/06\/06\/5-templates-for-follow-up-emails-after-product-demo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Templates for Follow-Up Emails After Product Demo\" \/>\n<meta property=\"og:description\" content=\"So you finished your product demo. 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